Strategy Director at JH
Joseph is a designer and digital strategist with more than a decade’s experience of producing web and mobile projects for international brands, leading SMEs, and ambitious start-ups. At JH, he focusses on creating high-performing customer experiences for online retailers. His extensive background working with clients across multiple sectors equips him with blend of skills that span user experience and interface design, front-end development, digital marketing, and project management – meaning he has unique insight on how all these different specialisms can work together and push you towards your business growth goals.
All about the talk
Panel discussion: Cultivating an exceptional customer experience
Once you’ve covered the eCommerce basics, creating an amazing customer experience is your ticket to the next level of business growth. But how can you get there? Host Joseph Russell, Strategy Director at JH, joins expert panelists from successful eCommerce brands to uncover the power of customer experience, sharing real-world insights and advice from their business strategies. A talk not to be missed – your future (and current) customers will thank you!