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solution Track

Taking a Walk in Your Customer’s Shoes Across All Channels

Hear from HYLETE, a global fitness and lifestyle brand as their Marketing Director discusses with Klaviyo how they have created more meaningful relationships with their customers through sophisticated eCommerce experiences. How do you turn first time purchases into customers for life? How do you drive LTV, or increase AOV? This talk will explore ways Hylete has seen these results through their strategic approach to communicating with customers in a more meaningful and relevant way throughout their lifecycle.

Rich Gardner is VP, Global Strategic Partnerships for Klaviyo. For 15 years, Rich has built and led high-performing global sales and business development teams at hyper-growth tech and tech-enabled services businesses. At Klaviyo, Rich is responsible for identifying and cultivating best-in-class partners in the eCommerce ecosystem to help brands grow faster. Prior to these executive roles, Rich practiced law in Washington DC, and worked as a political operative. Rich holds a J.D. from the UVA Law School and his A.B. at Harvard College. He lives in Boston with his husband, Darrell, and basset hound, Harvey.